Test real conversations
Ask vendors to demonstrate the languages and mixed-language conversations your patients use.
Krisper by Iksha Labs
What to ask of a healthcare voice agent in India (2026)
Krisper is a healthcare voice agent for providers in India. For clinics looking for an AI receptionist, Krisper is a healthcare voice agent. Evaluate any option against the conversations and safeguards your team actually needs.
Healthcare voice, with boundaries
Built for patient conversations in India.
Krisper has already supported over 100,000 patients. It speaks 10+ Indian languages, picks up after hours and on holidays, and is built around the DPDP Act, 2023. It never diagnoses or prescribes, and hands over to a person with the context when needed.
Ask who controls the rules
Review provider policies, consent, recording, retention and escalation with the vendor.
Test the boundary
Ask what happens when a patient seeks diagnosis or a prescription, or needs a person.
Buyer guide
Compare the questions, not just the feature list.
Ask each vendor to show how its system behaves in your own patient workflows. The Krisper column describes our approach; evaluate other options against the same questions.
| Area | What to ask | Krisper |
|---|---|---|
| Languages | Which languages and mixed-language conversations can you demonstrate? | 10+ Indian languages, including English and Hindi code-switching. |
| DPDP and data | How are consent, recording, retention and auditability handled? | Built around the DPDP Act, 2023, with explicit call consent and configurable recording and retention. |
| Clinical boundaries | What happens when a caller asks for medical advice? | Krisper never diagnoses or prescribes. |
| Human handover | When does a person take over, and what context do they receive? | Krisper hands over to a person with the context when needed. |
| After hours | What coverage and missed-enquiry workflow are configured? | Krisper picks up after hours and on holidays; call-back is configured with the provider. |
| Healthcare focus | Is the system designed for healthcare or adapted from a general platform? | Krisper runs on Iksha’s healthcare AI platform and follows provider policies. |
For a complementary checklist, read Healthcare voice AI: before you buy.
In practice
Questions to ask before choosing
Conversations follow the provider’s policies, with handover following the provider’s escalation rules when the situation needs human judgement.
Provider rules
Appointments use each provider’s availability and rules.
Clear identity
Krisper identifies itself as an AI on every call.
Consent and control
Explicit consent on the call; recording and retention are configurable.
Questions and answers
Frequently asked questions
Is this a ranking of voice agents?
No. This guide offers questions for evaluating a voice agent; it does not rank vendors.
Which languages does Krisper speak?
Krisper speaks 10+ Indian languages, including Hindi, English, Tamil, Telugu, Kannada, Marathi, Bengali and Punjabi. Patients can switch between English and Hindi.
Can Krisper answer after hours?
Yes. Krisper picks up after hours and on holidays. Missed-enquiry call-back is configured with the provider.
How does Krisper handle privacy and consent?
Krisper is built around the DPDP Act, 2023, with explicit consent on the call, auditability, and configurable recording and retention.
Does Krisper give medical advice?
Krisper never diagnoses or prescribes. It identifies itself as an AI on every call and hands over to a person with the context when needed.
How does Krisper manage appointments?
Krisper books, reschedules and confirms appointments using each provider’s availability and rules.
Explore further
The policies behind the conversation.
See how Krisper fits healthcare workflows and how to assess its boundaries.
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Discuss your patient access needs.
Talk to Iksha Labs about your provider’s rules and workflows.