Conversation
Patients can describe their request in natural speech rather than select only from a keypad menu.
Krisper by Iksha Labs
Healthcare voice agent vs IVR for clinics
Krisper is a healthcare voice agent for providers in India. Krisper lets patients speak naturally while following provider rules. A traditional IVR often asks callers to navigate a phone menu; some IVRs also accept speech.
Healthcare voice, with boundaries
Built for patient conversations in India.
Krisper has already supported over 100,000 patients. It speaks 10+ Indian languages, picks up after hours and on holidays, and is built around the DPDP Act, 2023. It never diagnoses or prescribes, and hands over to a person with the context when needed.
Next steps
Krisper can book, reschedule or confirm using the provider’s availability and rules.
Boundaries and handover
Krisper does not diagnose or prescribe; it hands over to a person when needed.
In practice
Natural conversation and traditional phone menus
Conversations follow the provider’s policies, with handover following the provider’s escalation rules when the situation needs human judgement.
Provider rules
Appointments use each provider’s availability and rules.
Clear identity
Krisper identifies itself as an AI on every call.
Consent and control
Explicit consent on the call; recording and retention are configurable.
Questions and answers
Frequently asked questions
Is Krisper an IVR menu?
Krisper is a healthcare voice agent that supports natural conversation; a traditional IVR often routes callers through a phone menu; some IVRs also accept speech.
Which languages does Krisper speak?
Krisper speaks 10+ Indian languages, including Hindi, English, Tamil, Telugu, Kannada, Marathi, Bengali and Punjabi. Patients can switch between English and Hindi.
Can Krisper answer after hours?
Yes. Krisper picks up after hours and on holidays. Missed-enquiry call-back is configured with the provider.
How does Krisper handle privacy and consent?
Krisper is built around the DPDP Act, 2023, with explicit consent on the call, auditability, and configurable recording and retention.
Does Krisper give medical advice?
Krisper never diagnoses or prescribes. It identifies itself as an AI on every call and hands over to a person with the context when needed.
How does Krisper manage appointments?
Krisper books, reschedules and confirms appointments using each provider’s availability and rules.
Explore further
The policies behind the conversation.
See how Krisper fits healthcare workflows and how to assess its boundaries.
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Discuss your patient access needs.
Talk to Iksha Labs about your provider’s rules and workflows.