IVF & fertility
- Cycle and scan scheduling
- Injection and medication reminders
- Result and follow-up calls
The safe agentic layer for healthcare
Healthcare agents need more than intelligence.They need a system.
Iksha Labs builds the safety and policy layer that healthcare agents run on, from patient access to clinical care. Krisper, our voice agent, is the flagship.
Krisper Voice agent
- Books, reschedules and confirms appointments
- Speaks 10+ Indian languages
- Picks up after hours and on holidays
- Follows your clinic’s rules, not a script
- Hands over to a person with the full context
- Never diagnoses, never prescribes
- Says it is an AI, every time
- Built around the DPDP Act, 2023
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Who we work with
Almost every kind of clinic and hospital. First, the ones where the phone never stops.
Specialised clinic chains with a full appointment book and heavy outbound calling are where an agent makes the biggest difference. Hospitals, pharma and device makers get enterprise agents built on demand.
Specialised clinic chains
Orthopaedics & sports medicine
- Post-op follow-up calls
- Physio and rehab scheduling
- Imaging appointments
Paediatrics
- Vaccination schedules and reminders
- Same-day sick visits
- Post-visit check-ins
Dermatology & dental
- Recalls and re-bookings
- Pre- and post-procedure instructions
- No-show recovery
Weight loss & metabolic
- Programme check-ins
- Weekly follow-up calls
- Adherence nudges
Enterprise
Hospitals, pharma and medical devices.
Enterprise agentic solutions, built on demand on Iksha’s own healthcare stack.
Hospitals
Patient access, discharge follow-up and department scheduling, built to each hospital’s protocols.
Learn morePharma
Voice AI for patient programmes and support lines. In production with a top Indian pharmaceutical company.
Learn moreMedical devices
Computer-aided surgery, surgical planning and device workflows. For a Fortune 100 medical device company.
Learn more
02
The safe agentic layer
One healthcare-native foundation. Safe, reliable and measurable by design.
Four layers. Every one of them built for healthcare.
04
Applications
Healthcare agents, ready to deploy.
- Voice agent
- Ambient agent
- Vision agents
- Workflow agents
- Triage agents
- Customer-support agents
03
Business policy & guardrails
Your rules: permitted actions, escalation, human review. The customer layer.
- Permitted actions
- Escalation
- Human review
02
Hardening & secure protocol
Identity, consent, data boundaries and audit, in line with compliance and the law.
- DPDP Act
- ART Act
- Telemedicine guidelines
01
Custom healthcare models
Specialised models for healthcare and medical devices.
- Audio
- Vision
- Text
Under every layer
Observability and audit. Every interaction, decision and handover recorded and reviewable.
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Flagship product · Krisper voice agent
Patient conversations become completed actions—or a clear handover.
Krisper understands the request, follows the provider’s rules and moves each conversation to the right outcome.
See Krisper in practiceMultilingual conversations
Patients speak naturally across English, Hindi, regional languages and code-switching.
Appointment management
Books, reschedules and manages visits around provider availability and protocol.
Follow-up & education
Shares instructions, answers questions and nudges the next best action.
Contextual handover
Brings in a person with the request, decisions and conversation context intact.
04
Built for India. Designed around care.
Built for the way Indian care actually works.
Multilingual by default
Understands English, Hindi, regional languages and code-switching—so patients can speak naturally.
Designed around care operations
Works with provider availability, calendars, working hours, service protocols and escalation paths.
Accountable in production
Built with provider policy, permissions, privacy-by-design and observability. People retain authority at every step.
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Safety first, everywhere
Every agent, every clinic, the same rules.
Safety is not a setting on one product. It is the layer everything runs on, and it is written down before an agent takes its first call.
- 01Does not diagnose.
- 02Does not prescribe, or change a dose or a plan.
- 03Does not share a result before the clinician has.
- 04Does not guess. Unsure means hand over, with the context intact.
- 05Does not act outside the list your clinic approved.
- 06Always says it is an AI, and why it is calling.
Safe execution
Agents act within defined policy, permissions and clinical guardrails, with people retaining authority.
Completed actions
Requests are resolved with the right context, confirmations and next steps.
Contextual handover
When people step in, they receive the full context—without repetition or dropped details.
Measurable outcomes
Provider and patient outcomes can be tracked, reviewed and continuously improved.
Privacy and compliance
Designed around the rules your clinic already answers to.
DPDP Act, 2023
Explicit consent is captured on the call. Recording and retention are configurable per clinic. Purpose limitation and patient data rights are built into the product, not bolted on.
ART (Regulation) Act, 2021
The agent never gives medical advice or success guarantees, and says it is an AI on every call. Fertility conversations stay within what the law allows a non-clinician to say.
Telemedicine Practice Guidelines, 2020
Consultation stays with the registered practitioner. The agent schedules, informs, reminds and hands over. It does not consult.
Security and data handling
Encrypted in transit and at rest. Role-based access. Every deployment isolated, every interaction auditable, and data handled inside the boundaries your clinic sets.
Certifications and deployment-specific evidence are confirmed in review, not implied by a badge.
Trust centre06
Beyond the product
Applied AI for healthcare organisations.
The same team builds for device makers, pharma and surgeons. It is where the layer was tested before it had a name.
01
Computer-aided surgery and surgical planning
For a Fortune 100 medical device company and leading orthopaedic surgeons.
02
Voice AI in production
For a top Indian pharmaceutical company.
03
Surgical training and simulation
3D anatomy and interactive surgical simulation for a medical training platform.