Provider policy
Ask how a platform applies each provider’s availability and rules, rather than a generic script.
Krisper by Iksha Labs
Healthcare voice agent vs generic calling platform
Krisper is a healthcare voice agent for providers in India. Krisper runs on the Iksha healthcare AI platform and follows the provider’s policies for patient conversations.
Healthcare voice, with boundaries
Built for patient conversations in India.
Krisper has already supported over 100,000 patients. It speaks 10+ Indian languages, picks up after hours and on holidays, and is built around the DPDP Act, 2023. It never diagnoses or prescribes, and hands over to a person with the context when needed.
Clinical boundaries
Krisper never diagnoses or prescribes and hands over to a person when needed.
Privacy and languages
Evaluate consent, recording and retention alongside the languages patients actually speak.
In practice
Start with the healthcare boundary
Conversations follow the provider’s policies, with handover following the provider’s escalation rules when the situation needs human judgement.
Provider rules
Appointments use each provider’s availability and rules.
Clear identity
Krisper identifies itself as an AI on every call.
Consent and control
Explicit consent on the call; recording and retention are configurable.
Questions and answers
Frequently asked questions
Can a generic calling platform serve healthcare?
That depends on its configuration and safeguards. Ask how it handles clinical boundaries, provider rules, consent and human handover.
Which languages does Krisper speak?
Krisper speaks 10+ Indian languages, including Hindi, English, Tamil, Telugu, Kannada, Marathi, Bengali and Punjabi. Patients can switch between English and Hindi.
Can Krisper answer after hours?
Yes. Krisper picks up after hours and on holidays. Missed-enquiry call-back is configured with the provider.
How does Krisper handle privacy and consent?
Krisper is built around the DPDP Act, 2023, with explicit consent on the call, auditability, and configurable recording and retention.
Does Krisper give medical advice?
Krisper never diagnoses or prescribes. It identifies itself as an AI on every call and hands over to a person with the context when needed.
How does Krisper manage appointments?
Krisper books, reschedules and confirms appointments using each provider’s availability and rules.
Explore further
The policies behind the conversation.
See how Krisper fits healthcare workflows and how to assess its boundaries.
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Discuss your patient access needs.
Talk to Iksha Labs about your provider’s rules and workflows.