Coverage
Krisper picks up after hours and on holidays; a human-only desk depends on its staffed hours.
Krisper by Iksha Labs
Healthcare voice agent vs a human front desk
Krisper is a healthcare voice agent for providers in India. Krisper supports a human front desk with appointment conversations and coverage outside working hours. People remain necessary for judgement and handover.
Healthcare voice, with boundaries
Built for patient conversations in India.
Krisper has already supported over 100,000 patients. It speaks 10+ Indian languages, picks up after hours and on holidays, and is built around the DPDP Act, 2023. It never diagnoses or prescribes, and hands over to a person with the context when needed.
Judgement
A person is still needed when a situation calls for human judgement.
Shared context
Krisper hands over with the conversation context when needed.
In practice
Extend coverage with people in the loop
Conversations follow the provider’s policies, with handover following the provider’s escalation rules when the situation needs human judgement.
Provider rules
Appointments use each provider’s availability and rules.
Clear identity
Krisper identifies itself as an AI on every call.
Consent and control
Explicit consent on the call; recording and retention are configurable.
Questions and answers
Frequently asked questions
Does Krisper replace the front desk?
No. Krisper extends coverage; people remain necessary for judgement and handover.
Which languages does Krisper speak?
Krisper speaks 10+ Indian languages, including Hindi, English, Tamil, Telugu, Kannada, Marathi, Bengali and Punjabi. Patients can switch between English and Hindi.
Can Krisper answer after hours?
Yes. Krisper picks up after hours and on holidays. Missed-enquiry call-back is configured with the provider.
How does Krisper handle privacy and consent?
Krisper is built around the DPDP Act, 2023, with explicit consent on the call, auditability, and configurable recording and retention.
Does Krisper give medical advice?
Krisper never diagnoses or prescribes. It identifies itself as an AI on every call and hands over to a person with the context when needed.
How does Krisper manage appointments?
Krisper books, reschedules and confirms appointments using each provider’s availability and rules.
Explore further
The policies behind the conversation.
See how Krisper fits healthcare workflows and how to assess its boundaries.
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Discuss your patient access needs.
Talk to Iksha Labs about your provider’s rules and workflows.