Krisper by Iksha Labs

Voice agent for doctor appointment booking in India

Krisper is a healthcare voice agent for providers in India. Krisper books, reschedules and confirms appointments using each provider’s availability and rules.

Healthcare voice, with boundaries

Built for patient conversations in India.

Krisper has already supported over 100,000 patients. It speaks 10+ Indian languages, picks up after hours and on holidays, and is built around the DPDP Act, 2023. It never diagnoses or prescribes, and hands over to a person with the context when needed.

Booking

Help patients book using the provider’s availability and rules.

Changes and confirmations

Handle rescheduling and appointment confirmations within those rules.

Calendar configuration

Configure the booking flow to the clinic’s calendar and policies; discuss the setup with the provider.
A healthcare team coordinating patient access
Patient accessA conversation that leads to an appointment

In practice

A conversation that leads to an appointment

Conversations follow the provider’s policies, with handover following the provider’s escalation rules when the situation needs human judgement.

Provider rules

Appointments use each provider’s availability and rules.

Clear identity

Krisper identifies itself as an AI on every call.

Consent and control

Explicit consent on the call; recording and retention are configurable.

Questions and answers

Frequently asked questions

Does Krisper work with every calendar?

Booking is configured to the clinic’s calendar and the provider’s rules. Discuss the specific setup with the Iksha team.

Which languages does Krisper speak?

Krisper speaks 10+ Indian languages, including Hindi, English, Tamil, Telugu, Kannada, Marathi, Bengali and Punjabi. Patients can switch between English and Hindi.

Can Krisper answer after hours?

Yes. Krisper picks up after hours and on holidays. Missed-enquiry call-back is configured with the provider.

How does Krisper handle privacy and consent?

Krisper is built around the DPDP Act, 2023, with explicit consent on the call, auditability, and configurable recording and retention.

Does Krisper give medical advice?

Krisper never diagnoses or prescribes. It identifies itself as an AI on every call and hands over to a person with the context when needed.

How does Krisper manage appointments?

Krisper books, reschedules and confirms appointments using each provider’s availability and rules.

Discuss your patient access needs.

Talk to Iksha Labs about your provider’s rules and workflows.