Approved information
Cost, process, timeline and eligibility, in the words your team has signed off. Every deployment follows the provider’s approved information and action boundaries.
Krisper for healthcare chains
Krisper for patient enquiries and education
For hospital groups and specialty chains, Krisper, our healthcare voice agent, works through the patient enquiries already in your CRM. It calls each person, answers their questions on cost, process and timeline with your approved information, books a consult for those who are ready, and writes the outcome back to the CRM.
For marketing, growth and CX teams
What happens to the enquiries already in your CRM?
Krisper works through the patient enquiries already in your CRM, calls those people, answers their questions using your approved information, books consults for those who are ready and writes outcomes back to the CRM. It has already supported over 100,000 patients.
Enquiry to next step.Krisper can book a consult for someone who is ready, hand over when a person is needed and write the outcome back to the CRM.
How it works
From an enquiry in the CRM to a booked consult.
Krisper works through patient enquiries already in your CRM, follows your team’s rules and writes outcomes back to the CRM.
01
Start from the enquiries in your CRM
Krisper works through the patient enquiries already in your CRM, within the rules your team sets for the deployment.
02
Call the person who asked
Krisper calls each prospective patient, says it is an AI, explains why it is calling and asks for consent on the call. Where a deployment is set up for it, Krisper also picks up after hours and on holidays, and rings missed enquiries back.
03
Answer questions and educate
Krisper answers the questions people actually ask before they commit: what it costs, how the process works, how long it takes and, where relevant, who is eligible. It uses only the information your team has approved.
04
Book the people who are ready
When someone is ready, Krisper can book, reschedule or confirm the consult using the provider’s availability and rules.
05
Write the outcome back to the CRM
Krisper writes the outcome back to the CRM. It can trigger the next follow-up or human action and hands over with the full context when a person is needed.
Education, not advice
Clear answers, inside the lines your team draws.
People enquiring about care want to understand the cost, the process and the timeline before they commit. Krisper explains those with the information your team has approved, and nothing more. It is not clinical education or treatment advice.
Clinical questions go to your team
Krisper never diagnoses or prescribes. When a question needs clinical judgement, it hands over to a person with the context of the call.
No promises about outcomes
For fertility, Krisper stays within the ART (Regulation) Act, 2021: cost, process, timeline and eligibility only, never medical advice or success guarantees. See Krisper for IVF clinics.
Built for chains
One voice agent for care networks and Indian-language conversations.
Krisper extends front-desk capacity for multi-specialty clinics and care networks without losing local operating rules.
Indian-language conversations
Krisper speaks 10+ Indian languages, including Hindi, English, Tamil, Telugu, Kannada, Marathi, Bengali and Punjabi. Patients can speak naturally, including code-switching.
Local rules across a care network
The same agent behaves differently across providers because its permitted actions, language and escalation thresholds reflect local policy. See Krisper for multi-specialty clinics.
Your existing systems
Krisper connects to your existing phone numbers, CRM and calendar. Read how the Iksha healthcare AI platform connects to the systems teams already rely on.
Enquiries
Krisper calls people with enquiries and answers using your approved information.
Appointments
Krisper can book consults for people who are ready, using the provider’s availability and rules.
Outcomes
Krisper writes outcomes back to your CRM.
Safety underneath the voice
Follow-up that respects consent and your rules.
Krisper is a voice agent, one of the Applications that run on Iksha’s safety and policy layer. That layer is custom healthcare models, hardening and secure protocol, and business policy and guardrails, with observability and audit under every layer. Krisper runs on it; it is not inside it. Read more about the four layers of the platform and healthcare agent safety guardrails.
Consent and data
Identity, consent, data boundaries and audit. Krisper is built around the DPDP Act, 2023, with explicit consent on the call and configurable recording and retention.
Your rules
Your permitted actions, escalation and human review, enforced while Krisper is working. Every deployment follows the provider’s approved information and action boundaries.
Observability and audit
Every interaction, decision and handover recorded and reviewable.
Krisper, in detail
Frequently asked questions
What is Krisper for patient enquiries and education?
It is how Krisper, the healthcare voice agent from Iksha Labs, works for healthcare chains. Krisper works through the patient enquiries already in your CRM, calls those people, answers their questions about cost, process and timeline using approved information, books a consult for those who are ready, and writes the outcome back to the CRM.
Is this a different product from Krisper?
No. It is the same Krisper voice agent, set up for a chain’s enquiry workflow. Each deployment follows the provider’s approved information and action boundaries. Krisper has already supported over 100,000 patients.
How does Krisper work with our CRM?
Krisper connects to your existing phone numbers, CRM and calendar. It works through enquiries already in the CRM and writes outcomes back to the CRM.
What does “education” mean here? Is it medical advice?
No. Education means your approved information on cost, process, timeline and, where relevant, eligibility. Krisper never diagnoses or prescribes, never gives success guarantees, and hands clinical questions to your team with the context of the call.
How is consent handled when Krisper follows up an enquiry?
Krisper identifies itself as an AI on every call and asks for explicit consent on the call. It is built around the DPDP Act, 2023, and recording and retention are configurable for each deployment.
Which languages can patients use?
Krisper speaks 10+ Indian languages, including Hindi, English, Tamil, Telugu, Kannada, Marathi, Bengali and Punjabi. Patients can speak naturally, including code-switching.
Can it work across a network of centres?
Yes. Krisper extends front-desk capacity for care networks without losing local operating rules. It uses the provider’s availability and rules for appointment management, while permitted actions, language and escalation thresholds can reflect local policy.
What happens when a patient needs to speak to a person?
Krisper hands over to a person with the full context of the call, and records the outcome so the next step is clear to your team.
Further reading
More about Krisper.
The same voice agent, in other settings.
Give the enquiries in your CRM a clear next step.
See how Krisper would work through your patient enquiries, with your rules and your approved information.